Last Updated: May 8, 2025

At TimelessBride, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our bridal website. Please read this privacy policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Create an account on our website
• Schedule a bridal consultation or appointment
• Make a purchase or place an order
• Sign up for our newsletter or bridal notifications
• Request information about our bridal collections or services
• Participate in contests, surveys, or promotions
• Submit wedding planning inquiries

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Wedding date and venue details
• Body measurements (for dress fittings)
• Payment information
• Preferences regarding bridal styles and wedding themes

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you viewed
• Time spent on those pages
• Clickstream data
• Referral sources

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. These technologies help us analyze website traffic, personalize content, and improve your browsing experience.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders for bridal gowns, accessories, or services
• Schedule and manage your bridal appointments and fittings
• Provide personalized wedding planning assistance
• Send you order confirmations, updates, and appointment reminders
• Send you newsletters, promotions, and updates about new bridal collections (with your consent)
• Respond to your inquiries, comments, or concerns
• Improve our website, products, and services
• Personalize your browsing experience and deliver targeted content
• Process payments and prevent fraudulent transactions
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Bridal Designers and Manufacturers: We may share necessary information with bridal gown designers and manufacturers to fulfill your orders or facilitate custom designs.
• Business Partners: We may share your information with wedding vendors and wedding planning partners when necessary to provide you with requested services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing of your personal information
• Data portability
• Withdrawal of consent

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For bridal orders and wedding planning services, we typically retain information for up to three years after your wedding date to assist with any follow-up services you may require.

Third-Party Links

Our website may contain links to third-party websites, such as wedding vendors, venue websites, or wedding planning resources. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. If we transfer your information to other countries, we will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable law.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us using the form below.